Customer Care is about meeting and exceeding the customers’ expectations of service. It involves a commitment to delivering the best service to our customers in an effective and caring manner.
Gulp Ltd believes in listening, being responsive, taking action and providing genuine customer care. Our aim is to deliver efficient, focused quality services in an effective manner to meet the needs of our customers.
We are committed to providing the highest levels of service to all our customers. In order to achieve this goal, the following principles will apply. We will:
Develop and use best practices and procedures to achieve and maintain high standards of service quality.
Consult our customers to identify their needs and develop our services to meet those needs
Deal with customers in a straightforward, polite, helpful, openand professional manner
Treat our customers fairly and consistently
Lay the foundations quality customer service through the provision of good working conditions for our staff
Please submit the attached form or email firstname.lastname@example.org to arrange for a technician to call and service or repair your water purification unit.